x


Unable to install Unity Asset Server 2.0

I tried installing the asset server on windows 2003 and XP pro, both installations give me the "failed to call initialize database command".

I used the admin login during installation.

Anyone got it to work on either of the machines?

P.S: I know it works on mac os

more ▼

asked Jan 07 '10 at 04:52 AM

pkamat gravatar image

pkamat
438 11 12 20

I am experiencing the same problem on my WinXP Pro SP3 PC.
At the end of installation I get the error: "Failed to call initialize database command '1326'". The installer continues for a bit and at the end tries to start the "Unity Asset Server" service but I get the following output in the installer's log window:

 The Unity Asset Server service is starting. The Unity Asset Server service could not be started.

The service did not report an error.

More help is available by typing NET HELPMSG 3534.

Any ideas?

Feb 11 '10 at 03:02 PM Jeremiah
(comments are locked)
10|3000 characters needed characters left

4 answers: sort voted first

Two problems have surfaced in the 2.0.0 Windows installer, one is that for some people the unity asset server user is not created correctly, another is that the initialization of the database fails to execute. For others everything works, including all the machines tested at the Unity office, it seems unrelated to OS version. A fix is in the works but it depends on users with this problem testing out the next release to see if the fix works for them. If you have this problem you could send in a bug report and possibly get an early release of the fixed installer and thus make sure it works for you.

more ▼

answered Jan 20 '10 at 02:28 PM

Larus Olafsson gravatar image

Larus Olafsson
11 1

A release date for the fix would have been really good. its a pain to work without the asset server.

Jan 21 '10 at 06:55 AM pkamat
(comments are locked)
10|3000 characters needed characters left

Probably is a problem with your ENV vars on Windows.. Do you know which Command is being called? have you tried to see which ENV vars you have declared ? :) This is not an answer but it can help you out finding the problems!

more ▼

answered Jan 13 '10 at 09:40 AM

naruse gravatar image

naruse
361 3 6 13

(comments are locked)
10|3000 characters needed characters left

I had the same problem Pranay. Today I tried to install the asset server on my WinXP PC at work and I got the same problem during the install process - "Failed to call initialize database command '1326'" and the installation failed (the "Unity Asset Server" service was in my service control panel, but I couldn't start it).

When I got home this evening, I tried agian to install the Unity Asset Server on my Windows 7 PC and it worked like a charm! No errors and no problems - the service is running and I was able to create a new project and populate the assets with my local project files!

The only difference that I think that will have a major impact during installation was the fact that my work PC is a memeber of a domain. The Unity Asset Server installer will try to create a local user account on the installation PC that will be used to administer the SQL database (unitysrv is the user name for this account) and I have a suspision that a user account can't be created in this way on a computer that is a memeber of a domain - or your user account that you used to install the service doesn't have sufficient permissions to add a user to the local computer.

My Windows PC at home is not a member of a domain and the user I installed the asset server has administrative account rights so the creation of the unitysrv user account worked without any problems.

Does this sound like it could be the problem you are experiencing? Are you trying to install the Unity Asset Server on a computer that is in a domain and your not logged on with a domain administrator user account when installing the server?

more ▼

answered Feb 11 '10 at 11:37 PM

Jeremiah gravatar image

Jeremiah
76 3 4 11

Hello Jeremiah, thanks for sharing your experience. I shall try installing it using local admin account as my system is part of a domain. Will let you know how it goes.

Feb 12 '10 at 05:02 AM pkamat

I did try your approach where in i logged into my XP machine with a local admin account and then installed Assset server but still get the same error. so i guess there are 2 issues a domain account and OS issue too.. i dont have a Windows 7 PC here to try that.

Feb 17 '10 at 04:54 AM pkamat

Perhaps you could try logging in with a domain administrator account? Is that possible?

Feb 21 '10 at 09:10 PM Jeremiah
(comments are locked)
10|3000 characters needed characters left

Problem still exist, and no fixes from UT for several months! I have Windows 2003 Server Pc as a member of domain, and i get same 1326 error while trying to install AS2. Using advice above, i've removed computer from domain, and logged in as a local administrator. Then, for the first time application was installed without 1326 error. But, it still doesn't work. This time "admin" role was not created and i can't reset admin password or log in with initial one. Server can't be started, strange error in log:

psql: could not connect to server: Connection refused (0x0000274D/10061) Is the server running on host "???" and accepting

more ▼

answered Apr 13 '10 at 11:21 AM

Lisan gravatar image

Lisan
2

(comments are locked)
10|3000 characters needed characters left
Your answer
toggle preview:

Up to 2 attachments (including images) can be used with a maximum of 524.3 kB each and 1.0 MB total.

Follow this question

By Email:

Once you sign in you will be able to subscribe for any updates here

By RSS:

Answers

Answers and Comments

Topics:

x114
x59

asked: Jan 07 '10 at 04:52 AM

Seen: 2552 times

Last Updated: Mar 20 '10 at 05:28 PM