Asset Store doesn't load in Editor (Blank window)

I’ve recently purchased an explosion package in the Asset Store and I’ve been trying to download it since I’ve been experiencing this “Gray screen” problem, witch is a blank window and nothing seems to be loading. I’ve tried reloading the page about 5 times, re-opened Unity and restarted my computer, still having the same problem. It did work before I’ve purchased my package but now it doesn’t work at all. I did “Open in Unity” but still had this blank window problem.

Anyone with a idea to fix it?

Thanks.

Other option: pull the asset store tab out of the editor so that it floats over the editor GUI. This made it work again on MacOS here.

check in the path:

C:\Users\yourUserName\AppData\Roaming\Unity\Asset Store

if you can see the package folder. try to move it to somewhere else and then try again.

Another fix: If you’re still experiencing this issue, disable DirectX 11 in “Player” settings into project settings.

intriguing… I disabled directX 11 in player settings, and now the store loads… I don’t know why that happens, but it works, and that disturbs me a lot… Anyway, thanks for the help! :smiley:

Solved. Just go to edit>Network Emulation and choose your internet connection type then right click on “Asset Store” tab next to Scene and Console and hit “Reload”. Hope this helps.

Hi @crusherxman sorry for bringing this topic again, but unfortunately I’m stuck with this issue.

I tried all the solutions mentioned in the thread, but no luck so far. I am using Mac OS 10.12.1 Sierra, Unity 5.4.2f2 Personal edition. Asset store is not loading at all.

I also uninstalled and re installed Unity. Still Asset store is not loading. Please help.
Attached the screenshot.

I have the same problem with osx and the Version 5.4.2p3

Just purchased Shader Forge with my personal unity edition and asset store window remain gray!!!

Help!!!