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I created an account within the new Asset Store, but never received an activation e-mail so when I log in and try to download an asset it states I have not yet activated my account. I have checked both my primary e-mail providers spam folder and my MS Outlook junk e-mail boxes, there has been no e-mail from Unity in either. I also tried to reset the password for the asset store account, and did not receive that confirmation e-mail either. I've received other messages/e-mails from Unity in the past, so I have to assume that the unity TLD is not being blocked by http://ATT.net, nor my local ISP, but have no way of finding out further, for IF a domain is blocked due to spamming, I'll normally receive a meesage from my ISP. Any help getting my account activated would certainly be appreciated.
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Kurt I do not claim to have an answer. But I did have trouble finding my activation email. It had a subject of Unity New Account Activation. It was from the very first time I launched the asset store I believe. I did not get new activation emails when trying to purchase. Good luck! If Unity Asset store had a visible method to resend the activation e-mail, or other means of contacting support to get it resolved. It would be fine. Unfortunately, Unity has niether, so I hope a Unity support person comes upon this and can correct the issue for me.
Nov 18 '10 at 03:33 PM
Kurt Melander
As I said, I checked both my spam filters/junk mail boxes as well as trash, on both my att e-mail webmail interface and MS Outlook 2007, the message is nowhere to be found - period. I can't make a pruchase or download anything until this issue is resolved - frustrating, that's all.
Nov 18 '10 at 03:36 PM
Kurt Melander
There is a link in the asset store to resend the activation e-mail, however, I am having the same issue and the link does not appear to work. If you click on your email address at the bottom of the asset store, it will bring up your account, and if your account is not activated, there will be a link saying "Request New Activation Email". However, upon clicking the link, a popup says that it has sent an e-mail, but I too am getting nothing in my inbox or any of my other email folders. Very irksome indeed.
Mar 30 '11 at 09:17 PM
HelioSeven
I'm getting the same issues. The emails just aren't coming in
Mar 30 '11 at 10:15 PM
3Duaun
Helio's answer/comment worked for me.
Jul 29 '11 at 10:10 AM
Wolfram
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also having the same issue, please advise
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i didn't receive my activation mail either ! in the asset store at the bottom left it displayed my account-name/email address i clicked on it and i got a page where it displayed all sort of infos on my account and there was a Resend activation mail button. i clicked it and i received have you guys tried that yet ?
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Same problem here. I then started thinking that maybe we have to buy the Pro version to gain access to the store. However, I haven't read that anywhere, and that would be a rough thing to do to someone just experimenting with Unity. If I can't get the activation e-mail, I'll just send an e-mail to the Unity people and see what comes of that. It's almost as if they don't really want us using the asset store. Sort of like window shopping without a credit card or any cash... For anyone trying to find Asset Store, go to Window on the toolbar and scroll down to Asset Store. Odd place to tuck that. There should be a direct link on the toolbar, not a drop-down. I also think it's odd that we can't just simply assess the Asset Store from the Unity website. It's really hard to find and use in any way. I can't imagine DAZ doing that with their store.
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Pfft. I been trying for two days to get my activation email! holding up my project. Someone Please get this fixed?
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