Before updating to Windows 10 you may need to return your Pro license. More information here

Report a Bug in Report a Bug?

I never have success when I try to report a bug using Unity's menu option Help->Report a Bug. I spend my time preparing an example project, filling the form, attaching the example project, but when I click Send Error Report, Unity always shows a warning dialog saying: Failed to submit error report. Contact us by email (bugs@unity3d.com). I report the bug via email, of course, but my problem with Report a Bug remains unsolved.
Could it be a bug in my Unity (PC indie version 3.3)? Does it works for you, guys? Should I report a bug in Report a Bug?

more ▼

asked Jul 14, 2011 at 01:10 PM

avatar image

61.6k 57 212 361

When using it right after a crash happened, where it opens automatically, I never had any bugs (using either unity indie or pro since 3.1). But I never even knew that Report a Bug window existed under Help.

Apr 09, 2012 at 04:19 PM Cawas

I got the same problem, have never success reporting any bugs. At least Unity guys should provide a online link so we can report the problems. -1 for Unity QA team

Oct 29, 2012 at 09:41 AM thienhaflash

@thienhaflash isn't the email they provide enough? I prefer bugs@unity3d.com rather than a url.

Oct 31, 2012 at 09:03 PM Cawas
(comments are locked)
10|3000 characters needed characters left

1 answer: sort voted first

Does your network require the use of a proxy, or have a firewall that blocks unknown outgoing ports? Also, look in the Windows Firewall control panel, in the "Allowed programs" section, and make sure that Unity Editor is listed and allowed for both public and private networks.

Otherwise, yeah, I'd definitely report the bug.

more ▼

answered Jul 14, 2011 at 02:03 PM

avatar image

2k 16 20 39

Thanks! Maybe the Windows firewall... I'll check this.

Jul 14, 2011 at 05:16 PM aldonaletto

thanks that was my problem aswell

Jul 27, 2013 at 07:22 PM Jonathon82931

@Jonathon - it's much better to upvote than to say "thanks".

Jul 29, 2013 at 12:32 PM Cawas
(comments are locked)
10|3000 characters needed characters left
Your answer
toggle preview:

Up to 2 attachments (including images) can be used with a maximum of 524.3 kB each and 1.0 MB total.

Follow this question

By Email:

Once you sign in you will be able to subscribe for any updates here



Answers and Comments



asked: Jul 14, 2011 at 01:10 PM

Seen: 2448 times

Last Updated: Jul 29, 2013 at 12:32 PM