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Report a Bug in Report a Bug?

I never have success when I try to report a bug using Unity's menu option Help->Report a Bug. I spend my time preparing an example project, filling the form, attaching the example project, but when I click Send Error Report, Unity always shows a warning dialog saying: Failed to submit error report. Contact us by email (bugs@unity3d.com). I report the bug via email, of course, but my problem with Report a Bug remains unsolved. Could it be a bug in my Unity (PC indie version 3.3)? Does it works for you, guys? Should I report a bug in Report a Bug?

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asked Jul 14, 2011 at 01:10 PM

aldonaletto gravatar image

aldonaletto
57.6k 33 92 302

When using it right after a crash happened, where it opens automatically, I never had any bugs (using either unity indie or pro since 3.1). But I never even knew that Report a Bug window existed under Help.

Apr 09, 2012 at 04:19 PM Cawas

I got the same problem, have never success reporting any bugs. At least Unity guys should provide a online link so we can report the problems. -1 for Unity QA team

Oct 29, 2012 at 09:41 AM thienhaflash

@thienhaflash isn't the email they provide enough? I prefer bugs@unity3d.com rather than a url.

Oct 31, 2012 at 09:03 PM Cawas
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1 answer: sort voted first

Does your network require the use of a proxy, or have a firewall that blocks unknown outgoing ports? Also, look in the Windows Firewall control panel, in the "Allowed programs" section, and make sure that Unity Editor is listed and allowed for both public and private networks.

Otherwise, yeah, I'd definitely report the bug.

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answered Jul 14, 2011 at 02:03 PM

sneftel gravatar image

sneftel
1.9k 16 19 39

Thanks! Maybe the Windows firewall... I'll check this.

Jul 14, 2011 at 05:16 PM aldonaletto

thanks that was my problem aswell

Jul 27, 2013 at 07:22 PM Jonathon82931

@Jonathon - it's much better to upvote than to say "thanks".

Jul 29, 2013 at 12:32 PM Cawas
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asked: Jul 14, 2011 at 01:10 PM

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Last Updated: Jul 29, 2013 at 12:32 PM