x


Log-In not working / name change since migration

Hi guys,

It seems that since the migration from SO to OSQA I can no longer log into my account and the name seems to have changed from Joshua to Joshua 3. Any suggestions on how to fix this and get back into my account? :s

more ▼

asked May 18 '11 at 10:15 PM

Josh_Amsterdam gravatar image

Josh_Amsterdam
76 1 2 2

I am having the same problem, any luck?

Apr 12 '12 at 06:42 AM Mattias Wargren
(comments are locked)
10|3000 characters needed characters left

2 answers: sort voted first

Right, I had a chat with the guys who actually host the site. For all users experiencing the same problem: you can email support@dzone.com explaining the email and they will reset your password and mail it to you so you can enter your account and change it back again.

It seems the problem is that the Gmail OpenID code is based on the website, the Gmail account and the username. If your username get's changed - because the new system does not allow duplicates to exist, hence my namechange from Joshua to Joshua 3 - the OpenID will no longer work.

more ▼

answered May 18 '11 at 11:26 PM

Joshua_3 gravatar image

Joshua_3
76 1 2

I've contacted the support team, but I shouldn't have to. I had http://myopenid.com set up and just using that worked out fine! Note that, unlike most other places, you don't have to, and if you do you'll get a weird error, type in the full url. Instead, type just the user name, as indicated. It worked out fine to me! :)

May 19 '11 at 02:06 PM Cawas
(comments are locked)
10|3000 characters needed characters left

Hi Joshua. I'm sorry that you're having problems. In Qato, all users must have unique usernames (unlike SO). How did you attempt to login as Joshua 3? It looks like you have a password set on your user and also have a GMail OpenID associated with it. Either of those should have worked. Did you try with the username "Joshua-3" instead of "Joshua 3"?

more ▼

answered May 18 '11 at 10:31 PM

mattdz gravatar image

mattdz ♦♦
121 2

Well I tried underscore and space. Space is not accepted and underscore created a new account associated with my old openID - which I assume shouldn't even have been possible because it was already in-use xD

May 18 '11 at 10:46 PM Josh_Amsterdam

Can you try logging in with Joshua-3 ?

May 18 '11 at 10:48 PM mattdz ♦♦

Please feel free to contact support@dzone.com and let them know you need help logging into http://answers.unity3d.com and they will guide you through the steps required.

May 18 '11 at 11:14 PM Graham Dunnett ♦♦
(comments are locked)
10|3000 characters needed characters left
Your answer
toggle preview:

Up to 2 attachments (including images) can be used with a maximum of 524.3 kB each and 1.0 MB total.

Follow this question

By Email:

Once you sign in you will be able to subscribe for any updates here

By RSS:

Answers

Answers and Comments

Topics:

x143
x60
x38

asked: May 18 '11 at 10:15 PM

Seen: 1011 times

Last Updated: Apr 12 '12 at 06:42 AM