Anyone is welcome to post in the Help Room, whether you are new to Unity or have experience but simply need help from other users with general programming or guidance in problem solving.
We also have the Getting Started forum, Scripting forum and Learn material available.
Posting in the Help Room does not require any karma points.
Cooly-O!!! :p I like the new design
How is the help room different from the normal room?
Instead of help room as a separate topic, a live chat would be more functional approach in my opinion
clarify; if I click "Home" at the top where it says "Home / Help Room":
This should take me OUT of the help room, to the more advanced/ unity specific questions, right?
If so, that makes sense; I guess the "Spaces" drop down confused me, because I don't see a "home" option listed there.
Sorry for posting here, but I don't know what else to do. The questions I have posted, both in the Help Room, seem to just disappear into the ether; they don't get any response, and they don't show up when I do a keyword search that should find them. Can anyone help me figure out what I'm doing wrong?
Answer by SaraCecilia
Aug 25, 2015 at 11:05 AM
Why we have the Help Room:
While having an open discussion with the community for a few months about how we should change Unity Answers, it was suggested that we divide up beginner and expert questions into separate sections. That's where the original idea came about with having the Help Room.
On one side, advanced users were leaving UA due to the quality of the content decreasing, their questions getting lost in the masses and staying unanswered. On the other side, new users felt they were being ignored and were unhappy with not finding the help they need in Answers.
We still want to welcome new users but until they understand how to use the Answers site, they need a space to receive help and guidance.
The reason it's not called the Beginner space is because we realised that there are community members that are willing to help not only with beginner questions in regards to Unity, but with general problem solving. How you approach your problem in steps, eliminate potential causes, test new methods and learn self-help. We have users that may be new to Unity but not to programming, then we have users that are new to both. The concept of debugging is new to some users, how to write good questions is also new to some users.
Keeping the content separated into two different spaces can help us with filtering and cleaning up, making sure we are able to uncover those authentic questions that have gone unnoticed due to getting buried. The goal is to have an answer to every question so that users searching for solutions can find these easily.
We are testing out how the Help Room will do in moving us towards this goal, it may or may not be the solution, but without testing it we will never know. The new site is in its first iteration, and we will be improving it day by day based on feedback from the users.
One thing that is not good about the help room is that if someone has a real question like that involves some pretty professional things and need the answer fast were would they go?
i second this!
Can you give me an example of when a question is needed fast? And what's the definition of "quick answer"?
I don't know about a quick answer, but what i was referring to was the fact that an answer is need quickly. we have been stuck on this problem for a couple of days now and just can't seem to fins anything related to our question. here is the link of our question we are still waiting on. http://answers.unity3d.com/questions/1168982/facebookminijson-deserialize-comments-and-nested-v.html
first thanks for the great site. i'm enjoying learning unity with the resources you provide.
as a new user i found the help room when asking a question but when i came back to see if it had been answered i looked in vain for my thread. the place i landed and where i looked was the general section.
from a site design principle wouldnt it be more logical to have a default section and an advanced section rather than a default section and newbie section. advanced users are more likely to find obscure sections of the site.
Hi, I am using Unity 5.2.2f1 I am trying to import a large file from SketchUP 2014 and the progress bar gets near the end and just seems to freeze for hours, while it says importing small assets. I just have to close Unity down. My model is very large and it probably has too many faces etc, but if there is something I can change in Unity to get it to work, then I would be very grateful.
Answer by pmcclave
Mar 20, 2016 at 08:45 AM
Hi. I have posted a question for help on the main community page and also in the help room. No replies at all!!! Apart from someone telling me to post in the help room. Can anyone help with an issue when Unity crashes or doesn't respond for hours when it tries to import small assets?
I have similar issues with my question. I posted it in the "Help Room", and I ended reading this question because I am doubting if the "help room" was the proper way to post it.
Anyway, I try to follow "StackOverflow-like" discipline when posting questions and answers in Unity Answers. Maybe the META section is intended to talk about UA's affairs, as well as META sections in StackExchange? I will dive in and check it out.
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